Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • You’ll find nearly all the answers to your questions in the easy–to–navigate Help section integrated into HostOlic’s Hosting Control Panel. It includes a vast database with regularly asked questions and exhaustive help articles written by our professional technical support team.

  • Top quality support service
  • Tutorial Videos

  • We have compiled a selection of educational video tutorials that visually display how to solve a common issue related to your Linux cloud hosting account. You’ll find the tutorials in the Help Center.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7 tech support service and a 1–hour response guarantee. Our capable customer service technicians will be at your disposal 24x7x365 to attend to your queries and to take care of any issue that you may chance upon. Just submit a support ticket from the Help Center and we’ll reply without any delay at all.